Terms and Conditions of Sale

All sales are subject to the following terms and conditions, unless otherwise explicitly agreed in writing.

1. QUOTATIONS

All price quotations, whether oral, written, or by email, are always non-binding and without any obligation on our part.

2. DELIVERY TIMES

2.1 Unless explicitly agreed otherwise in writing, indicated delivery times are not binding.
2.2 A delay in delivery not exceeding six months may not be invoked as a reason to terminate the contract.
2.3 Any delay in delivery by the seller shall not give rise to penalties or compensation, unless explicitly provided for.

3. CONDITIONS

3.1 The seller must be able to execute the contract within the stipulated deadlines.
3.2 Each agreement must be executed within six months from the date of the order or sales confirmation, unless the contract specifies a different term.
3.3 If the buyer fails to take delivery of the goods within the agreed period, the seller retains the right to claim damages.
3.4 If the buyer fails to take delivery of the goods within the agreed period, the seller may invoice the undelivered goods and hold them in stock at the buyer’s expense and risk. Invoices issued for this purpose must be settled according to the general terms and conditions.

4. TRANSPORT AND PLACE OF DELIVERY

4.1 Unless otherwise agreed, delivery shall take place at the seller’s warehouses.
4.2 Goods are transported at the buyer’s risk and responsibility, even if the seller’s transport means are used and/or personnel are involved, or if delivery is made free of carriage.

5. COMPLAINTS AND RETURNS

5.1 Complaints concerning defects in the goods must be submitted no later than 10 days after receipt.
5.2 No complaint shall be accepted after the goods have been processed, cut, modified, or put into use by the buyer, except for complaints concerning hidden defects.
5.3 In the event of refusal to accept the delivered goods, the seller shall not be obliged to pay compensation.

6. PAYMENTS AND GUARANTEES

6.1 Payment for the goods is due at the seller’s premises.
6.2 Invoices are payable in cash on their date. Late payments shall incur interest of 3%.
6.3 If the total invoice amount is not paid on the due date due to the buyer’s fault, the amount due shall be increased by 20%, with a minimum of €25.

7. TRADEMARKS

7.1 Trademarks owned by the seller may only be used by the buyer with prior written permission.

8. DISPUTES – JURISDICTION

8.1 In case of disputes, only the Commercial Court of Antwerp shall have jurisdiction.

9. TRANSFER OF OWNERSHIP

9.1 Goods remain the property of the seller until fully paid. Until such payment has been made, the buyer is not authorized to pledge them or use them as security.

10. FORCE MAJEURE

10.1 The seller shall be relieved from any liability in case of force majeure, accidents, war, general or partial strikes, lockouts, riots, lack of transport, total or partial factory fire, or breakdown of machinery and equipment. The seller reserves the right to extend the execution period by the duration of the force majeure or the above-mentioned circumstances.